This will not help if you are having a data download issue. This can help if the Program Guide is missing, or incorrect. Don’t erase the preference files unless you have the activation key in hand.Īfter you erase them and restart EyeTV, then you’ll have to re Auto Tune via the Setup Assistant, or the Setup part of the EyeTV Preferences. If you erase the EyeTV preference files, then any activation key you may have will need to be re-entered. You should also try to erase the four EyeTV Preference files, using the EyeTV Reporter application. This can help if channels are missing, or if EyeTV is not acting normally in any way Start EyeTV and EyeTV Helper will be reinstalled. You can also remove and reinstall a small program called EyeTV Helper, which is involved in detecting EyeTV on the FireWire/USB bus.ġ) Open the hard drive that has OS X installed (System drive).ģ) Open the Application Support folder in the Library folder.Ĥ) Open the EyeTV folder in the Application Support folder.ĥ) Find the EyeTV Helper, and keep that window open.ħ) Open the Utilities folder in the Applications folder.Ĩ) Start the Activity Monitor application.ĩ) Enter “EyeTV” in the Filter field at the top right corner of the application.ġ0) Find the EyeTV Helper in the list of active applications, and highlight it.ġ2) Back in the EyeTV folder, erase the EyeTV Helper application This can help if there are problems with scheduling recordings, or with the remote control We suggest trying an USB hub with an external power supply if you are seeing error messages such as No Signal and Device Not Initialized.Ħ) If you are experiencing unusual behavior, such as the Mac not waking up or scheduled recordings not taking place, try connecting your tuner device directly to the Mac (the USB hub or the USB cable may be defective). This will ensure that the EyeTV tuner device is getting enough power over the FireWire or USB cable.ĥ) If you’re using an USB or FireWire hub, make sure that it’s self-powered by an AC adaptor. There might be a fault with the connection, or some sort of conflict with another device.Ĥ) If you’re using a portable, Mac then also try it while plugged into a wall outlet, instead of using battery power. This can help if EyeTV software can’t connect to the hardware, or if no video is capturedġ) Try the EyeTV tuner device on all of your other FireWire or USB ports.Ģ) Try the EyeTV tuner device with another FireWire or USB cable and also without a FireWire or USB cable.ģ) Try the EyeTV tuner device with other FireWire or USB devices detached. OS X 10.11 has a different Disk Utility application that does not offer the Repair Disk Permissions option.Ģ) Open the Utilities folder in the Applications folder.Ĥ) Select your drive, and then Repair Disk Permissions Please Note: This option is only available with OS X 10.10 and earlier. Try to Repair Disk Permissions using the Disk Utility application. This can help after software installation, or OS X updates If your issue is not listed above, then the rest of this article is an exhaustive list of tests and changes that usually get EyeTV working for users.Įach series of steps is designed to confront different causes for common problems, like instability, the lack of a Live TV window, inactive remote, and the like. It downloads media center, titantv, or schedules direct tv listings and outputs an XMLTV formatted xml file, which I can feed to EyeTV.My infrared (IR) remote control isn’t working Bummer.įortunately, thanks to the magical interwebs, I stumbled on mc2xml, a Media Center TV Listings to XMLTV convertor. The grabbers that existed unfortunately didn’t work anymore because they depend on the Teveblad.be website, which no longer allows screenscrapers. Since the EyeTV has no other built-in EPG data supplier that I can use, I looked for an XMLTV grabber for Belgium. Shitty, since I use that data to have EyeTV automatically record stuff for me. This, however, and unfortunately, stopped updating for Belgian channels on the 1st of january. I bought an Elgato EyeTV Hybrid a while back, and I was using the .uk service to get my EPG (Electronic Program Guide) data.
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